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Your Guide to Filing Criminal Complaints with UAE Authorities

  • Writer: BSB Legal Consultants
    BSB Legal Consultants
  • Oct 14, 2025
  • 4 min read

The UAE has a well-defined legal system that ensures justice is delivered through proper procedures and documentation. Whether you are a resident, expatriate, or visitor, understanding how to file a criminal complaint in the UAE is crucial when your rights are violated or you become a victim of wrongdoing. This guide provides a clear and humanized explanation of the criminal complaint process, your rights, and the role of lawyers in Dubai in protecting your interests.

1. Understanding What Constitutes a Criminal Complaint

A criminal complaint is an official report made to the authorities regarding a crime or unlawful act. These include:

  • Assault or physical harm

  • Fraud and financial crimes

  • Defamation or cybercrimes

  • Theft or property-related crimes

  • Harassment or threats

  • Bounced cheques and forgery

In the UAE, such cases are handled under federal penal laws and are investigated by the Public Prosecution once a complaint is filed.

2. Where to File a Criminal Complaint

Knowing how to file a case in the UAE starts with identifying where to go. Depending on the nature of the crime, complaints can be filed at:

  • Police Station: The first point of contact for most criminal matters.

  • Public Prosecution Office: Handles investigations and decides whether a case should go to court.

  • Dubai Courts: For serious or escalated cases that require trial proceedings.

For minor issues, mediation or settlement can sometimes occur at the police level before formal charges are laid.

3. Step-by-Step: How to File a Criminal Complaint in the UAE

Here’s a simplified process of how to file a case in the UAE:

Step 1: Visit the Nearest Police Station

You can visit any police station in your emirate. The complaint can be lodged in person or, in many cases, online through the Dubai Police portal or app.

Step 2: Submit a Written Statement

You’ll be asked to provide a detailed account of the incident, including:

  • Date, time, and location of the event

  • Identity of the accused (if known)

  • Evidence (photos, videos, emails, receipts, or messages)

The police will record your statement in Arabic, so ensure that the translation reflects your account accurately.

Step 3: Provide Identification

Carry valid identification such as your Emirates ID or passport copy. This helps confirm your legal status and residency.

Step 4: Investigation by Police

After filing, the police will investigate, contact witnesses, and may summon the accused for questioning.

Step 5: Case Transfer to Public Prosecution

If evidence supports the claim, the file is transferred to the Public Prosecutor, who determines if the case should proceed to court. This stage may involve additional statements or clarifications.

Step 6: Court Proceedings

If charges are filed, the matter moves to court where both sides present evidence. Hiring lawyers in Dubai during this phase is vital for ensuring that your case is presented effectively.

4. Role of Lawyers in Dubai in Criminal Cases

Hiring experienced lawyers in Dubai can significantly impact the outcome of your case. They help by:

  • Reviewing your complaint before submission

  • Guiding you through police and court procedures

  • Representing you during investigations and hearings

  • Ensuring compliance with UAE legal protocols

  • Protecting your rights during interrogation or trial

A criminal lawyer also helps in appeals, settlements, and negotiating alternative penalties where applicable.

5. Language and Cultural Sensitivity in Legal Matters

Foreigners may find UAE’s legal procedures complex due to language barriers. Since Arabic is the official language, having a lawyer ensures that your statements, evidence, and documents are accurately represented. This prevents misunderstandings and protects your rights.

6. Common Mistakes to Avoid When Filing a Complaint

When learning how to file a criminal complaint, avoid these errors:

  • Submitting incomplete or inaccurate information

  • Signing Arabic documents without full understanding

  • Failing to keep a copy of your police report

  • Delaying the filing process

  • Discussing case details publicly or online

Even a small error can delay your case or weaken your position in court.

7. How to Check Case Status

You can track your case through:

  • Dubai Police Website or App (for complaint updates)

  • Dubai Public Prosecution Portal (for case status)

  • Dubai Courts Website (for hearing schedules)

Hiring a lawyer helps ensure you receive timely updates and legal interpretations of each step.

8. Penalties for False Complaints

Filing a false criminal complaint is itself a punishable offense under UAE law. Penalties can include imprisonment, fines, or both. Always ensure your claims are truthful and supported by evidence before proceeding.

9. Resolving Criminal Cases Amicably

In certain cases, such as bounced cheques or minor disputes, the matter can be resolved through amicable settlement before it escalates to court. Legal advisors can mediate between parties and help negotiate fair outcomes.

10. Importance of Legal Guidance

The UAE legal framework prioritizes fairness, but it’s also procedural and time-bound. Understanding your rights and duties under the UAE criminal justice system ensures a smoother experience.

Consulting lawyers in Dubai before filing your complaint helps you:

  • Avoid procedural errors

  • Understand potential penalties and outcomes

  • Prepare documents correctly

  • Ensure your case aligns with UAE’s legal standards

Conclusion

Filing a criminal complaint in the UAE requires clarity, evidence, and adherence to procedure. Whether you are a victim of fraud, harassment, or defamation, knowing how to file a case in the UAE empowers you to act within the law.

If you are unsure about any step, consult lawyers in Dubai who specialize in criminal law. Their expertise ensures that your rights are protected and your case is represented with professionalism and accuracy.

Justice in the UAE is accessible — as long as you know how to navigate the system responsibly and confidently.


 
 
 

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